Shipping Info

Please note that USPS is currently experiencing longer delivery times. Standard shipping may temporarily require more time to be delivered. You may find more information at the USPS link here.

We process orders *within 1-2 Business days* Monday to Friday

Orders placed over the weekend will ship the following business day. 

All orders ship from Plainfield, IL

DOMESTIC SHIPPING

Free standard shipping on all orders over $100


*Shipping is calculated PRE-TAX and AFTER sale items have been reduced and/or discount coupon codes have been applied

 

Shipping Method Estimated Delivery Time Shipping Cost
*Standard Shipping Orders Over $100 3-7 business days FREE
*Standard Shipping Orders Under $100 3-7 business days $7.95
*2-Day Expedited Shipping 2 business days $25.00
**FedEx Standard Overnight® 1 business day QUOTED

 

Delivery times are estimated AFTER shipping and based on business days (Monday-Friday) and do not include holidays. 

We do not ship on Saturdays or Sundays. 

  • *Standard Shipping:
    • All 50 states within the US including PO Boxes. 
    • Available to APOs/FPOs and US territories.
    • Signature required on orders $350 or more.
  • **Expedited and Overnight Shipping:
    • Orders must be placed by 12PM CST to be shipped the same business day.
    • If order is placed after 12 PM CST, it will not ship until the next business day.
    • Estimated delivery times are based on business days (Monday-Friday) and do not include holidays. 
    • Signature required on orders $350 or more.
    • Available to all 50 US States.
    • Not available to PO Boxes, APO/FPO, and US territories.

PROCESSING TIMES

Standard Orders

Orders are processed and shipped within 1-2 business days. We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events, peak shopping days, and holidays. We do not ship on Saturdays or Sundays.

Expedited Orders
Orders MUST be placed by 12PM CST to ship same business day. Orders placed AFTER 12PM CST will ship NEXT business day. We do not ship on Saturdays or Sundays.

Graphic Tees & Custom made-to-order Orders
Standard Shipping: Once your order is successfully submitted, it will be ready to ship within 5 business days.

Expedited Shipping: If your order is successfully submitted before 8AM CST on business days (Monday-Friday), then we will work hard to get your order packed and shipped out to you the within 1-2 business days! This will delay the rest of the items in your order. 

TRACKING YOUR ORDER

Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.

  • If your tracking number starts with 9400 or 9405, you can track the order here.
  • If your tracking number starts with 9274 or 1Z65A, you can track the order here.

Carrier Contact Numbers:

  • USPS: 1-800-275-8777
  • International USPS: 1-800-222-1811
  • FedEx: 1-800-463-3339
  • UPS: 1-800-742-5877

Route Protection Coverage: 

  • Route is a shipping insurance company that offers shipping protection and is now available for our customers to add to all of their purchases. Route's coverage policy https://route.com/insurance
  • Route Package Protection covers lost in transit, stolen (delivered not received), and damaged in transit items. If one of these situations applies to your Route insured order, Route will replace your purchase by covering the subtotal of the order, the Route premium, shipping costs, and taxes. 
  • Route is NOT responsible for custom or duty fees.
  • File a claim with Route claims.route.com

    Watermoon is NOT responsible for:

    • Delays with USPS, UPS, or FedEx
    • International Duties or Customs Charges
    • If a package is shipped back to us due to an incorrectly entered address or undeliverable address.
    • Lost, damaged, or packages marked as delivered. To file a claim with the carrier, please click the following links: 

    If you have any questions or concerns, please click here to contact our customer service team.

    INTERNATIONAL SHIPPING

    We currently offer international shipping to the following countries:

    • Canada, Australia, Ireland, Germany, France, New Zealand, Switzerland, United Kingdom, and India.

    We ship all international orders DDU (delivered duty unpaid) and do not collect any taxes or customs fees. The customer is responsible for any and all international duties, customs, and taxes or any other related charges. Please check with your local post office ahead of time regarding any fees associated with receiving your package before you place an order!

    Shipping Method Estimated Delivery Time Shipping Cost
    International 10-35 business days Will vary based on location and weight

     

    Delivery times are estimated AFTER shipping and, depending on transit times and customs for your country, your package may be delayed and require more time for delivery.